RosieII
Won’t Take Temp
There are 2 primary causes for this, discussed below.
1) The unit has “forgotten” that it has a temp function. There are no green “dashes” in the Temp window. Removing the oral probe changes nothing in the temp window. There is no reaction from the unit at all. Remedy: Boot the unit up in Service Mode and re-set the Model Number in the Main Service Screen. NOTE: It will probably already be set at the correct model number – PM2240 – but the act of setting it to some OTHER model (for example, PM2240P) and then going BACK to PM2240 will re-set the machine correctly. FOR FURTHER INSTRUCTIONS, CALL LIFE SYSTEMS TECHNICAL SUPPORT AT 1-800-841-1109, ext. 105.
2) The unit has an internal switch that is activated when the oral probe is removed. This switch has become dislodged. The symptoms are much the same as the first cause. Remedy: UNPLUG the Rosie and remove it from its stand. Remove the aluminum mounting plate that is screwed to the bottom of the Rosie. Then remove the battery. Look inside the battery compartment to find a grey plastic shaft. This is the socket for the oral probe. There should be a metal collar mounted on this shaft. The metal collar has wires coming out of it which lead to a small connector mounted on a circuit board. Make sure that the metal collar is pushed down onto the shaft firmly. Also make sure that the wire connector is firmly attached to its place on the circuit board.
Won’t Take BP
Often reported as “The Rosie keeps pumping up and deflating – won’t give a BP reading”. There are 4 possible causes for this:
1) The blood pressure cuff is very worn, OR the cuff is the wrong size for the patient.
2) The blood pressure hose is wrapped too tightly around the cart or is tied down in some way.
3) The Rosie has been set to NEONATE mode. In the main window, locate the triangle button on the bottom that is pointing to SYSTEM. Hit this button, and then hit the triangle button pointing to CUFF OPTION. Press either the UP or DOWN arrow button, located above and below the OK button, to change the parameter from NEONATE to ADULT/PEDI.
4) The blood pressure operating settings have been incorrectly changed. FOR FURTHER INSTRUCTIONS, CALL LIFE SYSTEMS TECHNICAL SUPPORT AT 1-800-841-1109, ext. 105.
Inaccurate Blood Pressure Usually reported as “The Rosie is giving high blood pressure readings”. The Rosie, like ANY automated vital sign monitor, MUST be able to feel the proper amount of “back pressure” in order to give an accurate blood pressure reading.
The proper size blood pressure cuff must be used at all times, and the cuff must be placed on the patient’s arm snug enough so that no more than 2 fingers can be inserted underneath the cuff PRIOR TO INFLATION. THIS IS VITALLY IMPORTANT TO OBTAIN ACCURATE READINGS.
It is also extremely important to use a blood pressure cuff that is not worn or damaged.
SpO2 Errors
There are 2 different SpO2 error messages that the Rosie II can give:
1) SpO2 Internal Failure
2) SpO2 No Sensor
“SpO2 Internal Failure” is a deceptive alert. It does not mean that anything is wrong inside of the Rosie. It most often means that the SpO2 extension cable (Doc 10 cable) is faulty and needs to be replaced. It can sometimes mean that the finger sensor is faulty, but most often it is referring to the SpO2 extension cable. IT CAN ALSO MEAN THAT THE SpO2 EXTENSION CABLE IS NOT PROPERLY CONNECTED TO THE BACK OF THE ROSIE. SEE BELOW FOR INSTRUCTIONS.
“SpO2 No Sensor” means that the finger sensor is faulty or missing. Check to make sure that there is a red light shining inside the finger sensor. If there is no light, then you can be fairly certain that it is a bad finger sensor; however, if there IS a red light in the finger sensor, the problem might actually be the SpO2 extension cable.
SpO2 Connection
Connecting the SpO2 extension cable onto the back of the Rosie II can be tricky. What follows is the most foolproof method of connecting the Rosie’s SpO2 cable to the back of the unit:
First, a word about the SpO2 cable: The housing of the SpO2 extension cable connector that attaches to the back of the Rosie II is not secure. Sometimes when you push the connector onto the back of the Rosie II, the purple housing of this connector can shift forward and interfere with the proper latching of the cable end onto the socket of the Rosie II. Another factor is that many people assume that you must squeeze the two grey tabs on the purple connector housing whilst mounting the SpO2 cable. THIS IS NOT TRUE. SQUEEZE THE TWO GREY TABS ONLY WHEN DISCONNECTING THE SpO2 CABLE.
To get around this, and to make the most secure connection possible, push the SpO2 extension cable onto the back of the Rosie by grabbing and pushing on ONLY the purple cord strain relief. This is the ridged purple “collar” immediately behind the large purple connector housing. TO REPEAT — THERE IS NO NEED TO SQUEEZE THE GREY TABS WHEN YOU ARE INSTALLING THE SpO2 CABLE. THE ONLY TIME YOU SHOULD TOUCH THE GREY TABS IS WHEN YOU ARE REMOVING THE SpO2 EXTENSION CABLE FROM THE BACK OF THE ROSIE.
